ORDERING AND DELIVERY
The AAA FLOWER STORE Guarantee
At AAA Flower Store we are committed to providing exceptional service and products. If, for any reason, you are not completely satisfied with your gift or its delivery, please do not hesitate to contact us.
Our network of florists uses only the freshest flowers available for their hand-made bouquets to ensure that you can send flowers with confidence. And since every arrangement is personally delivered, we offer same-day delivery on most orders.
Order Changes and Cancellations
AAA Flower Store is unable to cancel or change orders already in process at the florist, en route or delivered. Same-day orders are processed immediately, and usually cannot be changed. If you are calling about an order that is scheduled to be delivered today, call 646 878 6005. For other changes, email customer service.
Problems With an Order
At AAA Flower Store, we make every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know.
Sales Tax is calculated on each order. The rate of the sales tax depends on the local rate at the delivery address.
All orders for flowers and plants that are delivered in New York City are charged $10.00
Every AAA Flower Store gift bouquet is personally hand-delivered by an industry professional, and we make every effort to deliver your order as quickly as possible.
Most of our products can be delivered the same day. To assure same-day delivery, orders must be received before 2:00 PM, Monday – Sunday in the recipient’s time zone. Orders received after that time may be delivered the following day.
Regretfully, we are unable to guarantee time of delivery to rural route addresses, hotels, hospitals, military bases or cemeteries. To request a specific delivery time, please type it into the Special Instructions field during checkout. We will do our best to accommodate your preferences.
Before major holidays, we recommend that you place your orders at least five days in advance.